I purchased a subscription but my account is still in Free mode
Fix a plan that hasn't activated yet.
Payments via credit card may take up to 40 minutes to be verified.
Sometimes the Apple billing receipt can not be validated, so please use the Restore Purchases option from the Settings menu.
There is a small chance that your payment was wrongly flagged for suspicion of fraud. If that’s the case, your payment will be reverted back to your credit card. To complete the purchase, you would need to get in touch with our support and provide proof of non-fraud.
As always, please contact our support team if you have any questions or would like an update on your payment.